Accessibility at Storage Parsons Green
Storage Parsons Green is committed to providing an accessible and inclusive experience for all customers and visitors, including people with disabilities. This Accessibility Statement explains the steps we take to support accessible storage in the Parsons Green area, the standards we aim to meet, and how you can contact us with feedback or requests for assistance.
Our commitment to accessibility
We want everyone to be able to access information about our storage services in Parsons Green, use our online tools, and visit our premises with confidence. We are working towards compliance with the Web Content Accessibility Guidelines, version 2.1, at the AA level. These guidelines define how to make digital content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive and neurological disabilities.
Accessibility is an ongoing process. We regularly review our website, digital content and on-site customer journey to identify areas where we can improve access to our storage facilities in Parsons Green and the surrounding area.
WCAG 2.1 AA compliance
Our aim is to align our website and key online tools with WCAG 2.1 AA success criteria. This includes working to ensure that content is perceivable, operable, understandable and robust for as many users as possible. As part of this commitment, we focus on clear structure, consistent navigation, readable text and support for assistive technologies commonly used by people seeking accessible storage in the Parsons Green area.
While we strive for full WCAG 2.1 AA conformance, there may be some areas that are still being improved. When we identify issues, we make it a priority to address them in a timely manner.
Screen-reader support
Our website is designed to be compatible with modern screen-reader technology. We aim to use semantic headings, proper form labels and descriptive alternative text for meaningful images, helping screen-reader users understand information about our storage units, pricing and services in the Parsons Green area.
We avoid using images of text wherever practical and work to ensure that key information is available in text format. If any part of our content is not fully accessible with a screen reader, we will provide the same information in an alternative way on request.
Keyboard navigation
The Storage Parsons Green website is being developed to support complete navigation using a keyboard alone, without requiring a mouse. This includes the ability to move logically through menus, forms and content areas, and to access key actions such as submitting an enquiry about our accessible storage options in Parsons Green.
We aim to provide clear focus indicators so that keyboard users always know which element is selected. Interactive components such as buttons, forms and controls are designed to be reachable and operable using standard keyboard commands.
Supported browsers and devices
We test our website on commonly used browsers and devices to support a wide range of users. Our goal is to provide a consistent experience whether you access information about Storage Parsons Green on a desktop computer, laptop, tablet or smartphone. Where older technologies limit accessibility, we will explain any significant barriers we are aware of.
Physical accessibility of our storage facility
We aim to make visiting our storage facility in Parsons Green as accessible as possible. Depending on the specific site layout, this may include step-free access to key areas, clear signage, and staff support for customers who need assistance moving items or navigating the building. If you have specific accessibility requirements for using our storage units, you can contact us in advance so we can discuss how best to support you.
Requests, feedback and assistance
We value feedback from customers, visitors and local residents about the accessibility of Storage Parsons Green. Your comments help us make our services more inclusive and better suited to the needs of people in the Parsons Green area.
If you experience any difficulty accessing information on our website, using our online forms, or visiting our facility, or if you need information in a different format such as large print or simplified text, please contact us using the standard contact details on our website or by writing to our site address. Please tell us what you were trying to do and the problem you encountered, and we will work with you to find a suitable solution.
Ongoing improvements
We will review this Accessibility Statement regularly to reflect updates to our website, services and facilities in Parsons Green. As we make improvements, we will continue to put accessibility at the centre of how we design and deliver storage services for our community.




